Refund policy

Return and Refund Policy

At Veboo, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return or exchange under the following conditions:

• Returns must be requested within 7 days of receiving your order.
• The item must be unused, unworn, and in its original condition with all tags and packaging intact.
• Proof of purchase (order number or receipt) is required for all returns and exchanges.
• To initiate a return, please contact our support team with your order details before sending the item back.

Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method (debit/credit card) within 7–10 business days.
• Shipping charges, if applicable, are non-refundable unless the return is due to a defective or incorrect item sent by us.
• Sale or clearance items may not be eligible for return unless defective.

Exchanges
If you received a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with photos of the product. We will arrange a replacement or full refund at no extra cost to you.